Tuesday, September 3, 2013

Miraval, Tucson Arizona - Last Day

The last day is always sad.  I went to water aerobics as usual and didn't wear my SFP 50 pool shirt.  I decided I needed a little color before heading home.  And I was successful!  Maybe a little more burn than I would like, but livable.

A wonderful relaxing week..... but then while waiting for the bus to take me to the rental car agency, I didn't see my bag.  It was 15 minutes before departure.  I asked the man in charge if that was normal.  Then there was a flurry of activity.  Calls on the pager, golf carts going back and forth, all in search of my bag.  Just before departure they discovered that a patron had claimed my bag as their own and taken it to the airport on an earlier bus!  Now I had to go to the airport and go to security (some unknown place at the airport) to claim my bag.  At the airport they said what do you mean by security?  The police department?  TSA?  airlines have lost and found departments? And now instead of being dropped off at the rental agency I had to walk.  By the time I got there they had given away my reserved midsize car and I had to settle for a compact.  Just a total nightmare. All of the relaxation wiped out in one short hour.  The bus driver was extremely apologetic and went with me into the airport and waited until I actually had keys to the rental car.  However, I rather expected some sort of apology from management or customer service.....They have my email.  It may not have been Miraval's fault, but it certainly was their responsibility.  Too sad that the visit had to end on a downer.



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